Refund Policy
Our refund policy explains when returns, exchanges, and order corrections may qualify for support.
Eligibility
Items must generally be unused, in their original condition, and reported within a reasonable support window to qualify for review.
Non-Eligible Cases
Products showing signs of wear, damage after delivery, or missing original packaging may not qualify for a refund or exchange.
Review Process
Once a refund request is received, our team reviews the order details and item condition before confirming the next steps.
Approved Refunds
If a refund is approved, it is processed back through the original payment channel where possible, subject to processing timelines.